Our next shipping date is shown on the top of the order form above the price 'Latest News & Shipping Information'. We do our very best to prioritise last-minute orders to ensure you have the candles in plenty of time. If you have any questions at all about the timing you can contact Lynda on 083 204 5655 via WhatsApp message (preferable and fastest), click the link below, or email email@example.com to see if it's possible to accommodate your order if it's a last-minute order. Calls during business hours, please. Messages anytime.
Delivery usually takes 1-2 business days after dispatch.
I use An Post's tracked service.
Delivery via An Post Tracked Service €8 to anywhere on the Island of Ireland.
Deliveries are nearly always made the day after shipping in the 26 counties, however, it may take two days depending on the time of year.
Deliveries to Northern Ireland may take two to three days. (Christmastime delivery times vary)
Please Note - Service to countries outside the island of Ireland can't be accommodated. Apologies for the inconvenience.
An Post will attempt delivery once, if no one is home to accept the package, a note will be left instructing you to collect the candles at a specific location, usually your local sorting office. The packages are kept for 5 days at the sorting office before being returned to us here. If the package is returned to me after five days a new delivery charge will apply to have them sent out again. To avoid this happening, a quick phone call to the sorting office to let them know you will be collecting the package on the day that suits you. They are very happy to work with their customers to ensure the process is as easy as possible.
Damaged Candles: It seldom occurs with my super-duper packaging skills and my custom-made shipping boxes but sometimes, on very rare occasions candles may be damaged in transit. (The last mishap was in January 2015). I will cover the cost of a new set of candles if they arrive damaged to you on the first attempt to deliver, provided it is reported within 24 hours of receiving the candles. If the candles have to be returned to the sorting office for collection and remain there until you collect them, the candles will not be replaced free of charge in this circumstance.
If you have any questions, please feel free to email me at firstname.lastname@example.org or call me at 083 204 5655.