***My lead time is presently 10-14 days however, occasions within that time frame will take priority. It's possible to have your candles shipped within a couple of days pending quick approval of your design proof. Please be sure to include a mobile contact number when placing your order****
PLEASE NOTE BEFORE ORDERING: There has been a huge increase in orders received over the past 4 months so I have had to redefine 'Last Minute'. If your occasion is within the next three weeks please get in touch via text, Whatsapp, or email (0879150149 or firstname.lastname@example.org) to see if it's possible to have your order made and shipped to you in time for the wedding.
I use An Post tracked service.
Standard delivery via An Post Express - €8.00 within the 26 counties.
Standard delivery via An Post Express - €10 to Northern Ireland
Deliveries are nearly always made the day after shipping in the 26 counties, however, it may take two days depending on the time of year.
Deliveries to Northern Ireland may take two to three days.
Please Note - Service to countries outside the island of Ireland has been temporarily suspended due to the pandemic. Apologies for the inconvenience.
Damaged Candles: It seldom occurs with my super-duper packaging skills and my custom-made shipping boxes but sometimes, on a very rare occasion, candles may be damaged in transit. (The last mishap was January 2015). I will cover the cost of a new set of candles if they arrive damaged to you on the first attempt to deliver, provided it is reported within 24 hours of receiving the candles. If a package is returned to the depot due to a failed delivery attempt, (ie no one was available to accept the package) and they arrive to you damaged the following day, candles will not be replaced free of charge under any circumstances.
If you have any questions, please feel free to email me at email@example.com or call me on 0879150149.