***My lead time is presently 7-10 days however, occasions within that time frame will take priority. It's possible to have your candles shipped within a couple of days pending quick approval of your design proof. Please be sure to include a mobile contact number when placing your order***** (Please note: custom venue drawings take up to 6 weeks so can't be accommodated as a priority)
Priority service available - please email Lynda on firstname.lastname@example.org or call 0879150149.
An Post Express is a tracked service and a signature is required.
Standard delivery via An Post Express - €8 within the 26 counties.
Standard delivery via An Post Express - €10 to Northern Ireland
Standard Delivery via An Post Express - €15 to England, Scotland & Wales.
Deliveries are nearly always made the day after shipping in the 26 counties, however, it may take two days depending on the time of year.
Deliveries to Northern Ireland may take two to three days, up to five days for the UK Mainland and up to 10 days to Europe.
Damaged Candles: It seldom occurs with my super duper packaging skills and my custom made shipping boxes but sometimes, on a very rare occasion, candles may be damaged in transit. (The last mishap was January 2015). I will cover the cost of a new set of candles if they arrive damaged to you on the first attempt to deliver, provided it is reported within 24 hours of receiving the candles. If a package is returned to the depot due to a failed delivery attempt, (ie no one was available to accept the package) and they arrive to you damaged the following day, candles will not be replaced free of charge under any circumstances. I update every customer with shipping information so the day of arrival is not a surprise.
If you have any questions, please feel free to email me. email@example.com or call me on 0879150149.
|Countries:||Per Order:||Up to 2kg:||Estimated Delivery Time*:|
|Rep. of Ireland||€8.00||1-2 business days|
|Northern Ireland||€10.00||1-3 business days|
|United Kingdom||€15.00||3-5 business days|
|Europe 3||Request Quote|
|USA and Canada||Request Quote|
For deliveries to the USA, Canada and Australia, we ship by An Post's Registered mail, which is a premium secure delivery service offering a track & trace delivery
*European Delivery Info: For deliveries to the following European destinations, delivery rates are higher than those listed for Europe (in the Fee Schedule above) due to surcharges imposed by our delivery provider. Please contact us BEFORE you order for delivery to any of these areas. If you order without advising us first, we will contact you to advise of this policy and your order will not be shipped until the surcharge is paid. Islands/areas included are: Azores; Balaeran; Canary Islands; Corsica; Cyprus; Greece; Madeira; Malta; San Marino; and Turkey.
For the purposes of our delivery fees for Europe, we have three zones:
Europe 1: Belgium, France, Germany, Luxembourg, Netherlands, Austria, Denmark, Switzerland, Czech Republic, Hungary, Italy (mainland), Poland, Sweden, Slovenia, Slovakia;
Europe 2: Finland, Spain (mainland), Norway, Portugal (mainland), Bulgaria, Estonia, Lithuania, Latvia, Romania, Lithuania, Latvia, Romania